Questions? We’ve Got You Covered

Everything you need to know about our sugar-free loaded teas, flavors, caffeine options, shipping, and custom packs.

About Loaded Teas

What is a loaded tea?

Loaded teas are sugar-free energy drink mixes with B vitamins, caffeine, and bold flavor. They're a refreshing way to support focus, hydration, and clean energy throughout your day.

How do I make a loaded tea?

Mix one serving with 20–32 oz of cold water, then shake or stir well. Add ice or a few fresh fruit slices for an extra-refreshing twist.

Do I need to refrigerate the pouches?

Nope! Every product is shelf-stable. Just store your pouches in a cool, dry place — no refrigeration needed.

Ordering & Custom Flavors

Can I choose my own flavors?

Absolutely — choose "Custom Mix" on any product page and pick exactly the flavors you want. If there's a combination we don't list, message us and we'll see if we can make it happen!

How many servings are in a pack?

Each pouch is a single serving. A 5-pack includes 5 individual tea mixes and a 10-pack includes 10 — so "Qty 1" always means one full pack with your selected flavors. Most customers mix each packet with 20–32 oz of cold water, and many stretch one packet into two drinks depending on how strong they like it.

Caffeine & Ingredients

Is there caffeine in these teas?

Most of our loaded teas have about 220mg of caffeine per serving — similar to a strong coffee or energy drink — for clean, lasting energy. Also check for "Caffeine-Free" options if you are avoiding caffeine on our products.

Do you offer caffeine-free options?

Yes! Many flavors come in a caffeine-free version, and our Oasis Naturals line is dye-free too. Just choose the caffeine option on each product page.

Are your teas sugar-free?

Every loaded tea is sugar-free and made with low-calorie sweeteners. They’re keto-friendly and gluten-free, too.

Shipping & Delivery

How long does shipping take?

We make each order fresh and ship within 1–2 business days. Most U.S. orders arrive within 3–5 business days via USPS, with tracking sent to your email.

Do you offer free shipping?

Yes — every order ships free, with no minimum required.

Returns & Issues

What's your return policy?

Because our teas are consumable, we can't accept returns — but your happiness matters to us. If anything's wrong with your order, reach out and we'll make it right.

What if I need help with my order?

We're here for you! Message us through our Contact page or email OasisNutritionCo@gmail.com and we'll usually reply within 24 hours.